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TERMS & CONDITIONS


Payment:
We accept

  •     Direct Bank Deposit
  •     Paypal/Echeque
  •     Cheque or money orde

Shipping
Shipping is worked out according to the Australia Post website calculator. 
$6.90 express post 500g sachel
$10.90 up to 3kg express post sachel
$2.70 extra for registered post

$10.00 for shipping for fuel products to Brisabne, Gold Coast, Sunshine Coast, Toowoomba, Tweed Heads and some parts of Gympie

Express post sachels are only this price if the items requested fit into the required sachel (larger items will cost more).
In stock items are usually shipped within 24 hours of payment being received, weekends excepted. Express post items is for most metro areas, provided they meet the Australia post next day destination guidelines. For next day delivery (weekends excepted) please ensure orders are made before 3pm, as this is when the last shipment is taken down the post office to get out to customers the following day.
Regular Post takes between 3-7 working days, quicker within QLD.

Cancellations
An order can only be cancelled up to the point it is dispatched. We pride ourselves in dispatching orders promptly, so to cancel you must contact us immediately by phone or email.  You will receive an email advising you that your order has been dispatched, after that point you will need to accept delivery and then return to us in the accordance with our refunds and returns policy.

Refunds and returns
All sales are final. Return is accepted on an exchange basis only so please choose wisely. We accept no responsibility for crash damage.  It is impossible to determine for certain whether crash damage was the result of a radio system failure or pilot error.  We also accept no responsibility for  improper installation of our products.
If goods are defective upon receipt, the customer has up to 7 days from the date of receipt for exchange or credit of a new one.The items must be in new condition and in its original packaging. The damaged items need to be sent back to our store so that we can send them back to our suppliers.
If you have any further questions regarding this matter, please don't hesitate to call or email us.
If goods arrive damaged please refuse delivery.  If already received, contact us immediately so the problem can be resolved.

Description and/or price changes
All prices, descriptions and pictures used on the R/C Fuel Supplies website are subject to change.  R/c Fuel Supplies maintains no responsibility for inadvertent errors.  In the event of typo errors R/C Fuel Supplies reserves the right to cancel or refuse orders when it is required. Pictures may not always match product description, please read the specifications before making an order.

 



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